Connecticut Woman Sues Norwegian Cruise Line After Slipping on Wet Restroom Floor Aboard Norwegian Jade

Holzberg Legal

Ebony Beall, a Connecticut resident, has filed a maritime personal injury lawsuit against NCL (Bahamas) Ltd., alleging she suffered serious injuries after slipping and falling on a wet restroom floor aboard the Norwegian Jade. The lawsuit, filed on September 3, 2025, in the Southern District of Florida under Case No. 1:25-cv-23986-DPG, accuses Norwegian Cruise Line (NCL) of negligence in maintaining, inspecting, and warning about hazardous restroom conditions on the ship’s Lido Deck.

Passenger Slips on Wet Bathroom Floor Near Pool Area Aboard Norwegian Jade, Suffers Serious Injuries

According to the complaint, the incident occurred on September 13, 2024, while Beall was a fare-paying passenger aboard the Norwegian Jade. After leaving the Atrium on Deck 7 to take a smoke break, she proceeded to Deck 13, the designated smoking area. On her way back, Beall stopped to use the public restroom on Deck 12, near the ship’s pool area. As she exited the sink area of the restroom, she allegedly slipped on a wet and slippery substance, believed to be water, and fell to the floor, sustaining severe bodily injuries.

Beall alleges there were no warning signs or barriers indicating the slippery condition, and that the hazard was neither open nor obvious to her. She further claims the restroom lacked paper towels, relying only on hand blowers, which allowed water from handwashing to accumulate near the sinks.

NCL Accused of Failing to Maintain Safe Conditions in Restroom Near Lido Deck on Norwegian Jade

The complaint asserts that NCL breached its duty of care by failing to maintain the restroom in a reasonably safe condition. Beall’s legal team argues that cruise ships, particularly in areas near pools and hot tubs, must account for frequent wet conditions and should implement appropriate flooring materials, inspection procedures, and cleaning schedules to prevent dangerous accumulation of water.

Beall alleges that NCL was aware or should have been aware of the unsafe condition, based on:

  • Prior incidents of restroom and Lido Deck slip and falls
  • The known tendency of water and oils from passengers exiting pools to accumulate in restroom areas
  • Regular safety inspections and friction testing performed by the cruise line
  • The lack of paper towels near the sink area, which increased water spillage onto the floor

The lawsuit claims that NCL failed to close the restroom, warn passengers, or implement preventive measures such as non-slip flooring or adequate supervision.

Complaint Highlights Cruise Line’s Knowledge of Prior Slipping Hazards and Inadequate Safety Practices

Beall’s lawsuit brings three counts of negligence against NCL:

  1. Negligent Maintenance – for failing to keep the restroom in a safe condition and allowing water or oily substances to accumulate on the floor.
  2. Negligent Failure to Inspect – for not conducting regular or adequate inspections that would have identified the hazard in time to fix or warn against it.
  3. Negligent Failure to Warn – for failing to provide visible warnings or close the restroom despite prior knowledge that wet floors in this area present a known danger.

The complaint also alleges that NCL trains its crew to monitor for spills and maintain safe flooring conditions but failed to follow those standards in this case. Beall claims NCL’s knowledge of the hazard was based on internal records, industry practices, and recurring similar incidents on its fleet.

Plaintiff Seeks Damages for Permanent Injuries, Medical Costs, and Loss of Enjoyment Due to Norwegian Jade Restroom Fall

As a result of the fall, Beall alleges she sustained:

  • Injuries to her body and extremities
  • Disfigurement and disability
  • Mental anguish and pain
  • Loss of enjoyment of life and vacation
  • Aggravation of pre-existing conditions
  • Past and future medical expenses
  • Lost wages and earning potential

She claims the injuries are permanent or continuing, requiring ongoing medical care and causing significant disruption to her life and livelihood. Beall is seeking compensatory damages exceeding $75,000 and has demanded a jury trial.

Restroom Slip and Fall Injuries on Cruise Ships May Be Actionable Under Maritime Law

Under maritime law, cruise operators have a non-delegable duty to provide safe conditions for passengers, including in restrooms and wet zones near pools and spas. Cruise lines that fail to maintain, inspect, or warn of hazardous conditions may be held liable when injuries occur.

If you or a loved one suffered a slip and fall injury aboard a cruise ship due to a wet restroom floor or other unsafe condition, you may have a right to seek compensation.

Contact us now to speak with a cruise ship slip and fall lawyer experienced in restroom and Lido Deck injury claims.


Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.