Florida Woman Sues Carnival Cruise Line After Slipping on Wet Stairs Aboard Carnival Horizon

Holzberg Legal

Krisel Flatts, a legally blind Florida resident, has filed a maritime personal injury lawsuit against Carnival Corporation in the Southern District of Florida. The complaint, filed under Case No. 1:25-cv-22956-JEM, stems from a slip and fall incident aboard the Carnival Horizon on July 1, 2024, which allegedly caused Flatts serious and permanent injuries.

Blind Passenger Falls on Wet Stairway on Carnival Horizon Without Warning or Safety Precautions

According to the complaint, Flatts was a fare-paying passenger aboard the Carnival Horizon and was descending a stairway on Deck 12 when she slipped on a wet and slippery step. Despite her legal blindness, Flatts took precautions by holding onto the railing. The lawsuit claims that the stairwell was unreasonably dangerous due to wet conditions and lacked any caution signs, warning cones, or verbal alerts from the crew. Carnival is accused of failing to maintain the stairway in a safe condition or to inspect and remedy the hazard, leaving Flatts exposed to an invisible and serious risk of injury.

Carnival Accused of Failing to Maintain Stairways and Warn Visually Impaired Passengers of Slippery Conditions

The complaint alleges Carnival failed to inspect the stairwell area, failed to maintain dry and safe surfaces, and failed to provide necessary warnings despite knowing the risks. It asserts that Carnival was aware or should have been aware of the hazardous wet condition through routine inspections, prior similar incidents, or industry best practices. Flatts’ legal team emphasizes that these omissions were especially egregious given her visual impairment, which prevented her from perceiving the danger without assistance. Despite this, Carnival allegedly failed to provide verbal guidance, caution signage, or restrict access to the area.

Lawsuit Claims Cruise Line Ignored Safety Protocols for Stair Maintenance and Passenger Safety on Carnival Horizon

Flatts brings two counts of negligence against Carnival: failure to maintain a safe premises and failure to warn. The complaint states that Carnival breached its non-delegable duty to provide reasonably safe conditions and adequate warnings aboard its vessel. Flatts asserts that Carnival failed to inspect for wet floors, dry the area, or warn passengers—especially those with visual disabilities—of hazards on stairways regularly accessed by guests. She also contends that Carnival failed to close off access to the dangerous area or to implement safety protocols to mitigate foreseeable risks from wet flooring aboard the vessel.

Plaintiff Seeks Compensation for Injuries, Loss of Mobility, and Disruption to Vacation Caused by Carnival’s Negligence

As a result of the fall, Flatts allegedly suffered a torn ligament in her right wrist, degenerative damage to her right knee, and loss of mobility and independence. She now requires assistance with daily activities and has suffered emotional distress, pain, and a loss of enjoyment of life. Her injuries are claimed to be permanent and ongoing. In addition to medical costs and lost income, Flatts seeks damages for the lost value of her cruise, asserting that Carnival’s negligence ruined her vacation.

If You Were Injured on a Cruise Due to Unsafe Stairs or Lack of Warnings, a Maritime Injury Lawyer Can Help

Passengers who suffer falls on cruise ships due to slippery stairways, poor maintenance, or the absence of safety warnings may be entitled to compensation under maritime law. Cruise lines like Carnival are legally required to ensure safe walkways and staircases aboard their vessels and must take particular care when serving passengers with disabilities. If you or someone you love has been injured under similar circumstances on a cruise, contact our team of experienced maritime personal injury lawyers today.

Contact us now to speak with a cruise ship injury attorney.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.