Missouri Woman Sues Royal Caribbean Over Slip and Fall on Hot Tub Steps Aboard Harmony of the Seas

Holzberg Legal

Missouri resident Sara Strieder has filed a personal injury lawsuit against Royal Caribbean Cruises Ltd. in the Southern District of Florida, alleging that she suffered serious injuries after slipping on a set of allegedly defective hot tub steps aboard the Harmony of the Seas. The complaint, filed April 29, 2025, asserts claims for negligence, negligent design and construction, and failure to warn. The case is styled Sara Strieder v. Royal Caribbean Cruises Ltd., Case No. 1:25-cv-21950-RAR.

Passenger Slipped on Poorly Designed Hot Tub Steps with Worn Safety Features

The incident occurred on December 28, 2024, while Strieder was using a hot tub onboard the Harmony of the Seas. According to the complaint, she slipped while descending the tub’s spiral staircase, which allegedly had inadequate anti-slip protection. Specifically, the steps were designed with non-slip material only on the leading edge, which was worn and allegedly failed to provide traction.

Strieder contends that Royal Caribbean had actual or constructive notice of the unsafe condition through routine crew maintenance and previous incidents. She alleges the cruise line failed to maintain the stairs safely, and failed to replace or repair visibly deteriorating anti-slip surfaces.

She suffered injuries that required surgery and resulted in scarring, pain, emotional distress, and a diminished ability to enjoy life.

Claims Include Design and Construction Negligence by Royal Caribbean’s In-House Team

In addition to standard negligence allegations, the lawsuit accuses Royal Caribbean of negligent design and construction, pointing to the cruise line’s internal role in shipbuilding through its new-build department. The complaint claims that Royal Caribbean worked with outside contractors and shipyards but maintained final approval authority over materials and safety features.

The suit alleges that RCCL failed to account for foreseeable wet conditions on the steps and failed to design or approve safer surfaces that extended beyond the front edge. It also faults Royal Caribbean for not retrofitting or modifying the steps after learning of the hazard post-installation.

Complaint Also Alleges Negligent Failure to Warn

Strieder’s final claim asserts that Royal Caribbean failed to warn passengers of the specific risk posed by the hot tub steps. Although some non-slip material was used, the complaint states that it was not obvious to passengers that only the front edge was protected—and that even this material was worn to the point of ineffectiveness.

She further alleges that the slippery condition was not open or obvious to passengers using reasonable care and that no warnings were posted.

The Strieder case adds to the growing body of litigation involving passenger injuries on custom-designed cruise ship features, particularly in spa and recreational areas. Claims involving defective stairs, hot tub access, and slip hazards often turn on whether cruise lines used reasonable care in both maintaining and designing walkways used by the public.

This complaint is notable for including a design and construction negligence theory—an increasingly common tactic used when plaintiffs allege systemic flaws rather than isolated incidents. If successful, it may prompt cruise lines to reassess the materials and maintenance of stairs, decks, and access structures across their fleet.

Pennsylvania Woman Sues Royal Caribbean After Slipping on Hot Tub Steps Aboard Liberty of the Seas

A Pennsylvania resident has filed a federal personal injury lawsuit against Royal Caribbean Cruises Ltd., alleging that she was seriously injured after slipping on the steps of a hot tub aboard the Liberty of the Seas. The complaint, filed May 1, 2025, in the Southern District of Florida, claims Royal Caribbean failed to safely design, maintain, and warn passengers about hazardous hot tub access points. The case is styled Tammy Danas v. Royal Caribbean Cruises Ltd., Case No. 1:25-cv-22019-CMA.

Passenger Fell While Entering Deck 11 Hot Tub During August 2024 Cruise

According to the complaint, the incident occurred on August 15, 2024, while Tammy Danas was entering a hot tub on Deck 11 of the Liberty of the Seas. As she stepped into the jacuzzi, she allegedly slipped and fell down the steps, sustaining serious injuries.

Danas claims the stairway was unsafe due to a lack of adequate slip-resistant materials, improper or insufficient handrails, and worn or poorly marked step edges. She alleges that Royal Caribbean failed to follow industry standards and safety protocols applicable to public pool and spa areas.

Complaint Cites Prior Incidents on Same Vessel and Across Fleet

To support her claim that Royal Caribbean had prior notice of the hazard, the lawsuit identifies several similar incidents:

  • June 19, 2024Liberty of the Seas, passenger Richard Yankelov slipped entering the same hot tub
  • October 19, 2022Symphony of the Seas, slip and fall on hot tub steps
  • November 13, 2021Independence of the Seas, passenger fell exiting hot tub stairs
  • October 24, 2021Allure of the Seas, passenger injured exiting hot tub

The complaint also alleges that Royal Caribbean regularly settles similar injury cases under confidentiality agreements, shielding the frequency and nature of these incidents from public awareness and delaying needed corrective actions.

Three Counts Alleged: Negligence, Failure to Warn, and Failure to Maintain

Danas asserts three claims under maritime law:

  • General negligence – for failing to provide a reasonably safe hot tub stairway and landing surface
  • Negligent failure to warn – for not alerting passengers about known slip hazards, worn metal strips, or prior accidents
  • Negligent failure to maintain – for allowing the steps and deck area to remain in a hazardous condition without proper inspection, repair, or oversight

The lawsuit contends that Royal Caribbean knew or should have known of the danger through prior incidents and inspections and that it failed to correct design defects, post adequate warnings, or implement safe materials and standards.

Legal Significance: Growing Litigation Over Hot Tub Step Hazards

This case highlights a recurring theme in cruise ship injury litigation—passengers injured while entering or exiting hot tubs or spas due to slippery steps, inadequate grip surfaces, or defective design. With similar cases pending involving the Symphony, Allure, Independence, and Liberty of the Seas, cruise lines are facing growing scrutiny over whether onboard spa and recreation areas meet safety standards for high-traffic environments.

The lawsuit also reflects an increasing trend of incorporating design compliance and ADA-style safety benchmarks into claims traditionally grounded in simple negligence. Plaintiffs are using evidence of prior lawsuits, combined with industry codes, to argue that cruise lines failed to mitigate long-standing dangers.


Injured while entering or exiting a cruise ship hot tub? Contact a Cruise Ship Lawyer Today.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.