Alabama Woman Sues Carnival Cruise Line After Scooter Tipping Incident During Disembarkation from Carnival Valor

Holzberg Legal

Etta Brock, a resident of Alabama, has filed a maritime personal injury lawsuit against Carnival Corporation in the Southern District of Florida. The complaint, filed under Case No. 26-cv-22999, alleges that Brock sustained severe and permanent injuries when her mobility scooter destabilized and tipped over while she was attempting to disembark the Carnival Valor on January 2, 2025.

Disabled Passenger Injured on Carnival Valor Gangway Due to Dangerous Stanchion Configuration and High Threshold

The incident occurred as the cruise was concluding and Brock was exiting the vessel via the third-deck guest gangway. According to the complaint, Brock was using a rented mobility assistance scooter that she had secured through Carnival’s own website. While she had used this specific gangway multiple times earlier in the cruise without incident, the setup was significantly altered for the final disembarkation. Crew members had allegedly placed retractable belt stanchions along the path to manage passenger flow, creating a much narrower travel space and necessitating a sharp turn of nearly 90 degrees. As Brock attempted to maneuver this sudden turn, she was simultaneously forced to negotiate an elevated threshold. The combination of the sharp directional change and the floor-level elevation differential caused the scooter to tip onto its side, throwing Brock to the ground.

Carnival Accused of Negligence for Creating Tipping Hazards and Failing to Assist Mobility Impaired Passengers

The lawsuit asserts that Carnival had actual knowledge of Brock’s disability and the fact that she was operating a motorized scooter. Despite this awareness, the cruise line allegedly failed to take special precautions to assist her during the disembarkation process. The complaint argues that the hazardous condition was not open or obvious because the gangway was crowded with other passengers, which obstructed Brock’s view of floor-level hazards like the threshold. Furthermore, her attention was diverted by the need to navigate the tight configuration of stanchions. The plaintiff alleges that Carnival breached its duty of reasonable care by failing to provide a separate disembarkation route for mobility-impaired guests and by failing to have crew members present to assist passengers with the transition over the threshold.

Lawsuit Highlights Actual Knowledge of Dangerous Conditions and Lack of Warning Signs on Cruise Ship Gangway

The legal team for Brock argues that Carnival had both actual and constructive knowledge of the dangerous conditions. The complaint notes that the cruise line affirmatively created the hazard by intentionally placing the stanchions in a manner that forced a sharp turn over an uneven surface. Additionally, the lawsuit points to Carnival’s internal policies which require regular inspections of high-traffic areas like gangways. The plaintiff contends that if these inspections had been performed with reasonable care, the tipping hazard would have been identified and corrected. The lawsuit also suggests that Carnival may have been aware of the danger through prior similar incidents involving mobility devices or through previous passenger complaints regarding the specific layout of the Carnival Valor gangway.

Plaintiff Seeks Damages for Permanent Injuries and Medical Expenses Resulting from Negligent Maintenance and Failure to Warn

Brock’s complaint includes three counts of negligence: general negligence, negligent failure to warn, and negligent failure to maintain. She alleges that Carnival failed to place any warning signs, barriers, or visual indicators to alert passengers to the sudden sharp turn and the hidden threshold hazard. As a direct result of the cruise line’s alleged failures, Brock claims to have suffered significant physical pain, mental anguish, disability, disfigurement, and the aggravation of pre-existing conditions. The lawsuit states that her injuries are permanent and continuing, requiring ongoing medical care and treatment. Brock is seeking a jury trial and a judgment for all recoverable damages, including medical expenses and compensation for her loss of enjoyment of life.

Contact a Cruise Ship Mobility Scooter Injury Lawyer Today if You Were Hurt During Disembarkation

Passengers with disabilities who are injured while boarding or disembarking a vessel due to improper crowd control measures or unaddressed floor hazards may be eligible for compensation under maritime law. Cruise lines are required to maintain a reasonably safe environment for all guests, particularly those using mobility assistance devices. If you or a loved one experienced a tipping accident or a fall involving a scooter or wheelchair on a cruise ship, it is essential to understand your legal rights. Contact our team of experienced maritime injury lawyers today to discuss your case and explore your options for recovery.

Contact us now to speak with a cruise ship slip and fall attorney.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

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