California Man Sues Royal Caribbean After Tripping on Unmarked Step Outside Casino on Navigator of the Seas

Holzberg Legal

Igal Gamzelatova, a California resident, has filed a maritime personal injury lawsuit against Royal Caribbean Cruises Ltd. in the Southern District of Florida. The lawsuit, filed under Case No. 1:25-cv-25475-KMM, alleges that Gamzelatova suffered significant injuries after tripping on an unmarked change in floor level near the casino aboard the Navigator of the Seas on November 30, 2024.

Cruise Passenger Injured by Concealed Step Near Casino Entryway Aboard Navigator of the Seas

According to the complaint, Gamzelatova was walking toward the ship’s casino when he tripped and fell over an unmarked and concealed change in elevation just outside the entrance. The change in level, described as a step that blended into the surrounding flooring, was allegedly difficult to distinguish and not visibly marked. The lawsuit asserts that the step created an unreasonably dangerous condition that was not open or obvious to passengers.

Gamzelatova claims there were no warning signs, markings, or verbal alerts from crew members to inform passengers of the hidden hazard. He asserts that the fall could not have been prevented, as there was nothing to signal the elevation change or alert him to tread carefully in the area.

Royal Caribbean Accused of Failing to Warn of Known Tripping Hazards on Ship’s Decks

The lawsuit alleges that Royal Caribbean breached its duty to warn passengers of known or foreseeable dangers. Gamzelatova’s legal team points to other similar lawsuits involving unmarked changes in elevation on various Royal Caribbean vessels. These include prior trip-and-fall incidents on Adventure of the Seas, Wonder of the Seas, and Harmony of the Seas, where passengers were injured under comparable circumstances.

The complaint claims that Royal Caribbean either knew or should have known about the dangerous condition near the casino entrance and failed to take appropriate action, such as marking the step with visible paint, installing warning signage, or redesigning the flooring to prevent accidents.

Complaint Alleges Negligent Maintenance and Design of Walking Surfaces on Navigator of the Seas

Gamzelatova brings three negligence-based claims against Royal Caribbean: negligent failure to warn, negligent maintenance, and general negligence. He alleges that the cruise line failed to inspect and maintain passenger walkways in a safe condition, particularly in high-traffic areas like the casino. Specific allegations include:

  • Failure to mark or highlight the step to indicate a change in level
  • Failure to incorporate industry standards such as ASTM F1166 for safe design of walking surfaces
  • Failure to maintain the flooring area in a condition free from tripping hazards
  • Failure to adopt or enforce adequate inspection and safety procedures aboard the vessel

The lawsuit further asserts that Royal Caribbean did not investigate or address prior similar incidents and failed to take fleet-wide corrective measures, despite ongoing litigation involving concealed steps.

Plaintiff Seeks Compensation for Permanent Injuries, Pain, and Disrupted Cruise Vacation

As a result of the fall, Gamzelatova alleges he suffered injuries to his body and extremities, physical pain, mental anguish, disability, disfigurement, and a loss of enjoyment of life. The injuries are alleged to be permanent or continuing in nature. The lawsuit also claims damages for lost wages, impaired earning capacity, medical expenses, and the lost value of his cruise vacation.

Gamzelatova is requesting a jury trial and seeks all available damages under general maritime law.

Were You Hurt by an Unmarked Step on a Cruise Ship? Speak With a Cruise Injury Lawyer

Passengers injured due to unmarked steps, sudden elevation changes, or other walking hazards on cruise ships may be entitled to compensation under federal maritime law. Cruise lines are required to keep walkways safe and to warn of known dangers that could lead to injury.

Contact us now to speak with an experienced cruise ship injury attorney in Florida.


Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.