California Resident Sues Princess Cruise Lines After Being Struck in the Head by Crewmember on Sapphire Princess

Holzberg Legal

Paul Bunnell, a resident of California, has filed a maritime personal injury lawsuit against Princess Cruise Lines, Ltd. in the United States District Court for the Southern District of Florida. The lawsuit, filed under Case No. 1:26-cv-22234-BB, alleges that Bunnell suffered significant and permanent ocular injuries after being forcefully struck by a hostess while dining aboard the Sapphire Princess on April 10, 2025.

Cruise Passenger Injured on Sapphire Princess Following Negligent Conduct by Dining Room Hostess

According to the complaint, the incident occurred during breakfast while Bunnell was seated in the vessel’s main dining room with his wife. Without warning, a female crewmember, believed to be a hostess or server, forcefully struck Bunnell in the head with her forearm or elbow. The plaintiff alleges that the hostess was acting within the course and scope of her employment at the time of the incident but failed to pay attention to her surroundings or work in a safe manner while navigating the dining area. Bunnell asserts that he had no way to avoid the impact and did not invite or consent to the physical contact that led to his injuries.

Princess Cruise Lines Accused of Maintaining Overcrowded and Dangerous Dining Room Layout

The lawsuit details a dangerous condition involving the physical layout of the Sapphire Princess dining room. Bunnell alleges that the area was overcrowded, with tables and chairs arranged too closely together for the available space. This congested configuration allegedly created an environment where it was foreseeable that crewmembers would strike seated passengers while attempting to perform their duties, such as seating guests or manipulating furniture. The complaint states that Princess Cruise Lines designed, approved, and accepted this furniture layout through its ship architects and managers, yet failed to ensure adequate clearance for safe movement in high-traffic passenger areas.

Lawsuit Alleges Failure to Warn and Inadequate Training Led to Serious Eye Injuries

Bunnell claims that Princess Cruise Lines had a duty to warn passengers of the hazards posed by the cramped seating and the resulting risk of being struck by staff. Because the plaintiff was seated and facing away from the hostess, he argues the danger was not open or obvious. Furthermore, the complaint alleges that the cruise line failed to properly train its crewmembers on how to safely manage passenger occupancy and navigate confined spaces. The plaintiff’s legal team suggests that the cruise line may be concealing similar prior incidents through confidential settlement agreements, which prevents passengers from understanding the true extent of the risks present in the ship’s dining facilities.

Plaintiff Seeks Damages for Torn Retina and Permanent Vision Loss Due to Cruise Line Negligence

The complaint brings four counts against Princess Cruise Lines: vicarious liability, general negligence, failure to warn, and failure to maintain. Bunnell alleges that as a direct result of the hostess’s negligence and the ship’s unsafe layout, he suffered a torn retina in his dominant right eye. This initial trauma required surgical intervention and led to the development of a cataract, which necessitated a secondary surgical repair. The lawsuit seeks compensation for physical pain, mental anguish, medical expenses, and the loss of enjoyment of life. Additionally, Bunnell seeks to recover the lost value of his vacation and transportation costs, noting that his injuries are permanent and continuing in nature.

Contact a Cruise Ship Injury Lawyer Today if You Were Hurt Due to Crewmember Negligence or Unsafe Ship Conditions

Cruise passengers who sustain injuries due to the negligent actions of crewmembers or hazardous conditions aboard a vessel may be entitled to significant compensation under maritime law. International cruise lines have a strict legal obligation to maintain safe environments and ensure their staff conducts business with reasonable care. If you or a loved one suffered a physical injury while on a cruise, such as being struck by staff or falling due to overcrowded spaces, contact our team of experienced maritime injury lawyers today. We are dedicated to helping victims navigate the complexities of federal maritime litigation and holding cruise lines accountable for safety failures.

Contact us now to speak with a maritime attorney.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.


Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.