Florida Passenger Sues Royal Caribbean After Trip and Fall on Utopia of the Seas Promenade Deck

Holzberg Legal

Teresa Coble, a resident of Florida, has initiated a maritime personal injury lawsuit against Royal Caribbean Cruises Ltd. in the United States District Court for the Southern District of Florida. The civil action, filed under Case No. 1:26-cv-20316, asserts that Coble sustained severe orthopedic injuries during a January 2025 voyage aboard the Utopia of the Seas. The complaint alleges that the cruise line failed to maintain a safe walkway on the vessel’s popular Promenade Deck, allowing a dangerous trip hazard to threaten the safety of passengers enjoying their vacation.

Passenger Alleges Serious Injury Caused by Poorly Marked Sign Leg on Crowded Promenade Deck

The lawsuit details the events of January 22, 2025, a sea day where the ship was fully populated with passengers. According to the complaint, Coble was walking along the Promenade Deck, also known as Deck 5, in the early afternoon. The area is described as being heavily crowded with shops, dining venues, and décor designed to visually stimulate and distract passengers. The plaintiff alleges that while navigating this high-traffic area, she tripped over a leg protruding from a “Utopia” sign that had been placed on the floor.

Coble claims that the hazard was virtually invisible due to the conditions maintained by Royal Caribbean. The complaint states that the sign leg was a neutral color that blended seamlessly with the neutral-colored flooring, lacking any contrasting paint or tape to make it distinguishable. Furthermore, the plaintiff asserts that the lighting in the area was low and that the environment was filled with visual distractions that diverted attention away from the floor. Consequently, she did not see the obstruction before the fall occurred.

Lawsuit Claims Crew Members Admitted Knowledge of Prior Trip and Fall Incidents on Utopia of the Seas

A significant portion of the complaint focuses on Royal Caribbean’s alleged knowledge of the dangerous condition. Following the incident, Coble sought treatment at the ship’s onboard medical facility. The filing alleges that during her treatment, a ship nurse identified as Leonor explicitly informed the plaintiff that she was not the first passenger to trip and fall over the Utopia sign leg and that she would likely not be the last. This admission is cited in the lawsuit as evidence that the cruise line had actual notice of the hazard yet failed to take corrective action.

Despite the alleged history of similar accidents involving the sign, the lawsuit argues that Royal Caribbean did not place barricades around the object or install warning signage to alert pedestrians. The plaintiff contends that the cruise line had policies in place regarding trip hazards and the placement of warnings but failed to follow its own internal safety protocols. The complaint suggests that the cruise line prioritized aesthetics over safety by allowing a camouflaged tripping hazard to remain in a crowded thoroughfare without adequate safeguards.

Complaint Charges Royal Caribbean with Negligent Training and Failure to Maintain Safe Walking Areas

The legal action brings three counts of negligence against the cruise line, including vicarious liability, direct negligence, and failure to train. Coble’s legal counsel argues that Royal Caribbean breached its duty of reasonable care by selecting and installing a sign with a protruding leg in a walkway used by thousands of passengers. The filing accuses the defendant of failing to paint the sign leg a contrasting color, failing to monitor the area for hazards, and failing to provide a safe path of travel.

Additionally, the lawsuit asserts that Royal Caribbean was negligent in its training of crew members. The plaintiff alleges that the cruise line did not adequately instruct its staff on how to identify trip hazards, how to properly place barricades, or how to ensure lighting levels were sufficient for passenger safety. The complaint argues that if the crew had been properly trained to recognize the danger posed by the non-contrasting sign leg, they would have taken steps to block off the area or warn passengers, thereby preventing the accident.

Plaintiff Seeks Compensation for Broken Shoulder and Ongoing Medical Treatment Following Cruise Injury

As a result of the fall, Coble alleges she suffered significant physical trauma, specifically a broken right shoulder involving a rotator cuff tear and a SLAP tear. The complaint also lists bruising to her ribs, knees, and arms. The plaintiff claims that the severity of the shoulder injury required surgical intervention and that she remains in post-surgical therapy with continuing symptoms. She has reportedly been advised that additional surgery may be necessary in the future.

The lawsuit seeks damages for pain and suffering, mental anguish, loss of the capacity for the enjoyment of life, medical expenses, and the loss of the value of her cruise vacation. Coble asserts that her injuries are permanent and continuing in nature. The complaint emphasizes that the cruise line’s failure to address a known hazard directly caused these life-altering injuries.

Contact a Royal Caribbean Promenade Deck Injury Lawyer If You Were Injured Due to Trip Hazards

Cruise lines have a responsibility to keep high-traffic areas like promenade decks free from hidden dangers and trip hazards. When a cruise ship operator places signs or décor in walkways without proper visibility or warnings, they put passengers at risk of serious injury. If you or a loved one suffered an injury due to a trip and fall accident on a Royal Caribbean ship or another vessel, you may have grounds for a legal claim. Our experienced maritime injury attorneys are ready to review the details of your incident and help you pursue the compensation you deserve.

Contact us now to speak with a cruise ship injury attorney.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.


Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.