Florida Woman Sues Norwegian Cruise Line After Slipping on Slippery Deck While Boarding the Norwegian Epic

Holzberg Legal

Linda Bentley, a Florida resident, has filed a maritime personal injury lawsuit against NCL (Bahamas) Ltd., doing business as Norwegian Cruise Line, in the Southern District of Florida. The lawsuit, filed under Case No. 1:25-cv-24934-DPG, alleges that Bentley suffered serious injuries while boarding the Norwegian Epic due to a dangerously slick and slimy deck surface that was not properly maintained or marked with effective warnings.

Norwegian Cruise Line Passenger Slips on Slimy Deck Surface at Gangway Entrance While Boarding Norwegian Epic

According to the complaint, Bentley was embarking on the Norwegian Epic on November 2, 2024, when she was directed by ship personnel to walk across a specific section of the deck to complete boarding. This area, located near the entrance from the gangway, was allegedly covered in a slimy and slick substance that made the surface hazardous for passengers. Although the cruise line placed a cone or warning sign near the area, Bentley argues that it was insufficient to communicate the extreme slipperiness of the surface or prevent injury. She contends that crew members, rather than redirecting passengers or cordoning off the area, actively directed passengers—including herself—through the hazardous zone.

Lawsuit Claims NCL Failed to Maintain Safe Embarkation Area and Ignored Slip and Fall Risks

The complaint accuses Norwegian Cruise Line of failing to maintain the deck surface in a reasonably safe condition for boarding passengers. Bentley asserts that NCL had actual or constructive notice of the dangerous condition based on the fact that crew had placed a warning cone at the site, signaling prior awareness of the slippery condition. Furthermore, the lawsuit notes that the hazardous area was located in a high-traffic zone used by all embarking passengers, further supporting claims that NCL should have taken more robust corrective actions. Bentley alleges the cruise line failed to apply non-slip materials, clean or dry the deck, or provide handrails or assistance to passengers navigating the area.

Plaintiff Sustains Femur Fracture Requiring Surgery Due to Alleged Cruise Line Negligence

While traversing the slippery section of the deck, Bentley slipped and fell, suffering an intertrochanteric fracture of her left femur. The injury required surgical intervention and resulted in ongoing physical pain, mental anguish, disfigurement, and loss of enjoyment of life. According to the complaint, Bentley continues to incur medical expenses and is expected to need future medical treatment as a result of her injuries. The lawsuit contends that her injuries are permanent and continuing in nature.

Norwegian Epic Crew Allegedly Directed Passengers Into Known Hazard Without Adequate Warnings or Safety Measures

Bentley’s legal team argues that crew members stationed near the dangerous area failed to warn passengers adequately or provide any alternative path. Instead, they allegedly directed all passengers to board through the slippery zone without assistance. The lawsuit highlights that the presence of caution cones did not alleviate the risk and may have given passengers a false sense of security when combined with staff directions to proceed. The suit also claims the dangerous deck conditions were not obvious to a reasonable passenger and could not have been fully appreciated from visual observation alone.

Complaint Cites Failure to Suspend or Modify Unsafe Boarding Process Despite Known Hazards

The lawsuit brings multiple negligence-based counts against Norwegian Cruise Line, including negligent maintenance, negligent failure to warn, and negligent failure to suspend or alter boarding procedures. Bentley claims NCL violated internal safety protocols and failed to follow industry standards that require cruise lines to keep passenger walkways safe and accessible. Despite allegedly knowing that the slimy surface posed a serious risk of injury, the cruise line continued boarding operations as usual, requiring passengers to walk directly through the unsafe area.

Passenger Seeks Damages for Long-Term Medical Needs and Cruise Disruption

Bentley is seeking damages for past and future medical expenses, pain and suffering, emotional distress, and the diminished value of her cruise experience. Her attorneys argue that Norwegian Cruise Line breached its non-delegable duty to provide safe boarding conditions and that its actions—along with the acts of its crew—constitute direct and vicarious negligence.

Injured While Boarding a Norwegian Cruise Ship? Know Your Rights Under Maritime Law

Cruise lines have a duty under maritime law to provide passengers with a safe means of boarding and disembarking. Failure to maintain clean, dry, and hazard-free gangways and deck surfaces can result in serious injuries. If you or a loved one suffered a slip and fall injury while boarding or disembarking a cruise ship due to a wet or slippery deck, lack of warning signs, or crew negligence, you may have legal options. An experienced maritime injury lawyer can help you evaluate your claim and pursue compensation.

Contact us now to speak with a cruise ship injury attorney.


Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.