Florida Woman Sues Royal Caribbean Cruises After Slip and Fall on Wet Pool Deck

Holzberg Legal

Dawn Fuller, a resident of Florida, has filed a maritime personal injury lawsuit against Royal Caribbean Cruises Ltd. in the United States District Court for the Southern District of Florida. The lawsuit, filed under Case No. 1:26-cv-24358-JEM, alleges that Fuller suffered serious and permanent injuries after slipping on a wet and unreasonably slippery flooring surface on the pool deck of the Utopia of the Seas on April 28, 2025. The lawsuit brings critical safety issues to light regarding the flooring materials used on modern mega-cruise ships.

Cruise Passenger Injured on Utopia of the Seas Pool Deck Due to Standing Water and Lack of Warning Signs

According to the complaint, the incident occurred as Fuller was walking across the pool deck located on Deck 15 of the vessel. While traversing the deck, she encountered a large puddle and an accumulation of standing water that made the flooring surface slick and hazardous. The area completely lacked wet floor signs, caution cones, or any visual or written warnings to alert passengers to the slip hazard. Fuller asserts that the dangerous condition was not open or obvious to an ordinary passenger because the true degree of slipperiness was not readily appreciable until the fall occurred. Royal Caribbean crew members assigned to the area allegedly failed to identify the water accumulation, dry the surface, or guide passengers safely around the hazard.

Royal Caribbean Accused of Failing to Maintain, Inspect, and Monitor Pool Deck Walking Surfaces

The lawsuit alleges that Royal Caribbean had both actual and constructive knowledge that its pool deck flooring becomes dangerously slippery when wet. The plaintiff’s legal team highlights that passengers routinely track water across the pool deck during normal operating hours, making water accumulation a highly foreseeable hazard that requires continuous monitoring. Despite this predictability, the cruise line allegedly allowed the pool deck floor to remain wet for hours without drying or covering the area. The complaint argues that the size and extent of the puddle indicate the water had been standing long enough that the cruise line should have discovered and corrected the condition through the exercise of reasonable care.

Complaint Cites Numerous Prior Slip and Fall Lawsuits on Oasis Class Ships as Evidence of Notice

To demonstrate that the cruise line had extensive notice of the hazard, the complaint references multiple prior slip and fall lawsuits filed in the Southern District of Florida involving similar pool deck incidents on Royal Caribbean Oasis-class vessels. The lawsuit points to recent cases involving identical class-wide designs, layouts, and flooring materials, including Taylor v. Royal Caribbean Cruises aboard the Allure of the Seas, Alfonso v. Royal Caribbean Cruises aboard the Symphony of the Seas, and Karikas v. Royal Caribbean Cruises aboard the Wonder of the Seas. Additional referenced filings involve passengers who suffered injuries under similar conditions on the Symphony of the Seas and Allure of the Seas between 2019 and 2024. The plaintiff argues these repetitive incidents prove Royal Caribbean was fully aware of the systemic drainage and traction deficiencies across its fleet but failed to implement effective corrective measures.

Royal Caribbean Faces Claims of Dangerous Flooring Design and Failure to Comply with Maritime Safety Standards

In addition to maintenance failures, Fuller alleges that Royal Caribbean is responsible for the negligent design, construction, and selection of the pool deck materials. Because Royal Caribbean custom designs its vessels and exercises ultimate control over the technical specifications, the suit argues the cruise line intentionally approved a flooring material that fails to provide adequate traction in wet environments. The complaint notes that the cruise line failed to utilize sufficient non-slip coatings, rubberized marine-grade composites, or recessed drainage systems that would prevent dangerous accumulations of water. Furthermore, the lawsuit alleges that the cruise line failed to comply with mandatory international safety regulations under the Safety of Life at Sea treaty regarding safe escape routes, as well as established industry walkway safety standards from ASTM International and ANSI.

Plaintiff Seeks Damages for Fractured Humerus, Permanent Impairment, and Significant Medical Expenses

The legal complaint details three counts against the cruise line, consisting of negligent maintenance, negligent failure to warn, and negligent design, construction, and selection of materials. As a direct result of the slip and fall, Fuller suffered a fractured humerus along with other severe physical injuries. The lawsuit states that her injuries have caused past and future medical expenses, physical impairment, scarring, disfigurement, mental anguish, and a diminished capacity for the enjoyment of life. Because the injuries are alleged to be permanent and continuing in nature, the plaintiff is seeking complete economic and non-economic damages under general maritime law, alongside a demand for a jury trial.

Contact a Cruise Ship Pool Deck Injury Lawyer Today if You Were Hurt in a Slip and Fall Accident

Cruise lines have a non-delegable legal duty to provide passengers with reasonable care and to maintain all public walkways in a safe condition. When cruise operators ignore recurring slip hazards, fail to post caution signs, or utilize sub-standard flooring materials, they can be held accountable under maritime law. If you or a loved one suffered a serious injury due to a wet walkway or design defect while vacationing at sea, reaching out to an experienced Florida cruise ship injury attorney can help you secure the compensation you deserve. Contact our dedicated legal team today to review your case and protect your rights.

Please visit our contact page to speak with an experienced cruise line slip and fall lawyer.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.