Georgia Woman Sues Carnival Cruise Line After Slip and Fall in Lido Marketplace on Carnival Glory

Holzberg Legal

Loretta Kitchens, a Georgia resident, has filed a maritime personal injury lawsuit against Carnival Corporation in the U.S. District Court for the Southern District of Florida. The complaint, filed under Case No. 1:25-cv-23510-RAR, alleges Kitchens suffered severe and permanent injuries when she slipped on a wet, recently mopped floor in the Carnival Glory’s Lido Marketplace dining area on May 27, 2024.

Passenger Claims Slippery Lido Deck Floor Had No Warnings Despite Active Mopping

According to the lawsuit, Kitchens was waiting in line for self-service food when Carnival crewmembers were seen mopping the Lido Marketplace floor. The complaint alleges no wet floor signs, cones, cordons, or verbal warnings were provided, and no crew remained on site to prevent passengers from crossing the area before it dried. Kitchens asserts the floor’s wet and slippery condition was not visible to a reasonable passenger because the liquid blended with the surface, making the hazard neither open nor obvious.

Carnival Accused of Ignoring Its Own Safety Policies for Lido Deck Floor Maintenance

The lawsuit references Carnival’s internal “Two Minute Trainer” safety protocols, which require crew to use caution signs, block off wet areas, and assign staff to monitor the space until dry. Kitchens alleges Carnival failed to follow these rules on the day of her fall. The complaint further states that Carnival is aware the Lido Marketplace is among the “Areas of Most Potential Slips and Falls” and had actual or constructive knowledge that mopping without warnings regularly leads to passenger injuries.

Prior Similar Lido Deck Slip and Fall Incidents Cited as Evidence of Notice

To establish notice, Kitchens’ attorneys list more than 25 prior lawsuits involving similar wet floor slip and falls on Carnival ships, many in Lido Deck dining areas. These incidents, spanning multiple vessels in the fleet—including the Carnival Breeze, Horizon, Liberty, and Glory—involved crewmembers mopping without warnings and failing to dry the floors. The complaint alleges such recurring hazards demonstrate Carnival’s long-standing awareness of the risk and its failure to implement fleetwide prevention measures.

Plaintiff Alleges Permanent Shoulder Injury Requiring Surgery

The lawsuit states Kitchens suffered a massive rotator cuff tear and biceps tendinopathy in her right shoulder, both requiring surgical repair. She also claims pain and suffering, mental anguish, disability, disfigurement, lost earnings, and future medical expenses. The complaint alleges these injuries are permanent and continuing, affecting her quality of life.

Six Counts of Negligence Asserted Against Carnival

Kitchens brings six negligence counts—three based on direct liability (failure to maintain, correct, and warn) and three on vicarious liability for crewmembers’ conduct. Allegations include:

  • Failing to maintain Lido Marketplace floors in a safe condition
  • Not correcting wet or slippery hazards in high-traffic passenger areas
  • Providing no warnings of the hazardous condition
  • Allowing crew to mop without drying or restricting access
  • Ignoring established safety protocols for wet floor management

Contact a Cruise Ship Slip and Fall Attorney for Help After a Lido Deck Injury

Cruise passengers injured in Lido Marketplace or Lido Deck slip and fall accidents may be entitled to compensation under maritime law. Cruise lines like Carnival are obligated to maintain safe walking surfaces, follow their own safety protocols, and warn passengers of hidden hazards.

Contact us now to speak with a cruise ship slip and fall lawyer about your potential claim.


Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

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