Louisiana Woman Sues Carnival Cruise Line After Trip and Fall on Unmarked Bathroom Threshold Onboard Carnival Jubilee

Holzberg Legal

Sharon Fontenot, a resident and citizen of Louisiana, has filed a maritime personal injury lawsuit against Carnival Corporation in the United States District Court for the Southern District of Florida. The lawsuit, filed under Case No. 1:26-cv-23647-FAM, alleges that Fontenot sustained severe and permanent injuries after tripping on an unmarked and concealed change in level while exiting her cabin bathroom aboard the Carnival Jubilee on May 26, 2025.

Cruise Passenger Injured Inside Carnival Jubilee Cabin Due to Concealed Bathroom Step and Dim Lighting Conditions

According to the complaint, Fontenot was a paying passenger aboard the vessel when the incident occurred in the morning hours. As she was exiting the restroom inside her passenger cabin, she tripped and fell on an unmarked step, threshold, or change in level. The lawsuit describes the transition from the main cabin area to the bathroom floor as a concealed or camouflaged hazard. Furthermore, the complaint alleges that the cruise line failed to provide adequate lighting or illumination near the threshold. This lack of proper visibility effectively hid the dangerous elevation change in the dim lighting conditions of the stateroom, creating an unreasonably dangerous structural environment that was neither open nor obvious to the passenger.

Carnival Accused of Having Prior Knowledge of Hazardous Cruise Ship Cabin Doorway Thresholds and Ignoring Safety Standards

The lawsuit asserts that Carnival Corporation possessed actual or constructive knowledge of the unsafe condition before the accident took place. To support this claim, the plaintiff’s legal team points to previous slip, trip, and fall incidents that occurred on other Carnival vessels. Specifically, the complaint references a July 2022 incident aboard the sister ship Carnival Mardi Gras, where a passenger named B.M. was injured after tripping over an excessively heightened cabin doorway threshold. It also references a November 2023 incident involving passenger M.R., who suffered injuries after tripping over an unmarked bathroom threshold under similar circumstances. Because the Carnival Mardi Gras and the Carnival Jubilee share substantially similar structural configurations and fleet-wide features, Fontenot argues the cruise line was fully aware of the danger. Additionally, the complaint notes that Carnival has produced passenger safety videos for years specifically warning guests about the tripping hazards posed by shipboard thresholds, which directly proves the company understood the inherent risks of these unique design features.

Complaint Alleges Negligent Design, Improper Floor Material Selection, and Failure to Follow International Maritime Safety Treaties

Beyond a simple failure to warn, the lawsuit alleges that Carnival was heavily involved in the custom design, specification, and construction of the Carnival Jubilee. The plaintiff claims that Carnival directly participated in and approved the choice of flooring and the dangerous configuration of the cabin thresholds across its fleet. The complaint asserts that the cruise line violated international vessel safety regulations promulgated by the International Maritime Organization under the Safety of Life at Sea treaty, which mandates that escape routes and walkways must be maintained in a safe condition free of obstacles. The lawsuit further notes that the cruise line failed to comply with established domestic and international industry safety standards regarding safe walkway surfaces, floor materials, and accessibility guidelines, including those outlined by ASTM International, the American National Standards Institute, and the Americans with Disabilities Act.

Plaintiff Seeks Damages for Permanent Injuries, Medical Treatment, and Lost Vacation Value Caused by Cruise Line Negligence

Fontenot has brought four counts of negligence against the cruise line, which include general negligence, negligent failure to warn, negligent failure to maintain, and negligent design, construction, and selection of materials. The lawsuit claims that Carnival breached its legal duty to exercise reasonable care under the circumstances by failing to install visibly distinct thresholds, failing to use luminous paint or strip lighting, and failing to provide an adequately level cabin transition area. As a direct consequence of this fall, Fontenot suffered severe physical injuries, ongoing physical pain, mental anguish, physical handicap, disfigurement, and the aggravation of pre-existing conditions. She seeks financial compensation for her medical expenses, permanent physical impairments, and the total loss of enjoyment of her cruise vacation and transportation costs.

Contact a Cruise Ship Cabin Injury Lawyer Today if You Were Hurt by a Tripping Hazard Onboard a Vessel

Cruise passengers who suffer serious injuries due to hidden tripping hazards, poorly illuminated steps, or dangerously designed cabin bathroom thresholds may be entitled to significant financial compensation under general maritime law. Mega cruise lines like Carnival have a strict legal obligation to maintain passenger cabins and staterooms in a reasonably safe condition and to clearly mark any structural elevation changes that could cause a foreseeable fall. If you or a loved one experienced a severe trip and fall accident while traveling on a commercial cruise ship, our dedicated team of maritime injury attorneys is prepared to review your case.

Contact us now to speak with an experienced cruise ship slip and fall attorney who can protect your rights and help you pursue the justice you deserve.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.