Louisiana Woman Sues NCL After Tripping on Camouflaged Step in Haven Lounge Aboard Norwegian Aqua

Holzberg Legal

Adrienne G. Kelly, a resident of Louisiana, has filed a maritime personal injury lawsuit against NCL (Bahamas) Ltd. in the United States District Court for the Southern District of Florida. The complaint, filed under Case No. 1:26-cv-21468-CMA, alleges that Kelly sustained serious and permanent injuries after tripping and falling on a hidden change in elevation while navigating the Haven Lounge aboard the Norwegian Aqua on March 30, 2025.

Cruise Passenger Injured in Haven Lounge of Norwegian Aqua Due to Dim Lighting and Optical Illusion Steps

According to the legal filing, the incident took place as Kelly was descending a staircase from Deck 17 to Deck 16 within the exclusive Haven Lounge area. The lawsuit claims that the transition between levels was unmarked, hidden, or camouflaged, creating a dangerous condition that was not open or obvious to passengers. Kelly alleges that the subject steps lacked proper lighting and failed to utilize contrasting colors, which effectively created an optical illusion that masked the change in elevation. Despite Norwegian Cruise Line’s internal safety standards regarding the selection of flooring materials and the placement of warnings for elevation changes, the plaintiff asserts the area was left in an unreasonably dangerous state.

Norwegian Cruise Line Accused of Prior Knowledge Regarding Dangerous Elevation Changes and Fall Hazards

The complaint alleges that NCL had both actual and constructive knowledge of the hazardous conditions in the Haven Lounge. To support this claim, the plaintiff’s legal team identifies several prior lawsuits involving similar slip and fall incidents on other vessels within the NCL fleet. The lawsuit cites cases such as Slater v. NCL, Ginart v. NCL, Gard v. NCL, Shidal v. NCL, and Savitch v. NCL, which involved falls on the Norwegian Sun, Jade, Sky, and Breakaway. Many of these prior incidents allegedly involved dimly lit areas or floor surfaces with geometric patterns that created depth illusions. Kelly argues that these past occurrences should have alerted the cruise line to the necessity of better lighting and more effective demarcation of steps and stairs across its ships.

Complaint Alleges Negligent Design and Lack of Handrails in High Traffic Areas of Norwegian Aqua

In addition to the lack of warnings, the lawsuit contends that the staircase itself was improperly designed and maintained. The plaintiff claims that NCL participated directly in the design and layout of the Haven Lounge, including the selection of the flooring and color schemes that ultimately camouflaged the hazard. Furthermore, the complaint points out a lack of proper handrails on both sides of the subject steps, which deprived passengers of necessary support while navigating the elevation change. The lawsuit also notes that while NCL has installed video cameras to monitor this area and has crewmembers routinely traversing the lounge, the cruise line failed to identify or correct the hazard before the accident occurred.

Plaintiff Seeks Compensation for Permanent Disability and Medical Expenses Following Norwegian Aqua Fall

Kelly brings three counts of negligence against the defendant: negligent failure to warn, negligent failure to maintain, and general negligence. The lawsuit states that as a direct result of the fall, the plaintiff suffered injuries to her body and extremities, physical pain, mental anguish, and a loss of enjoyment of life. The complaint further alleges that the injuries are permanent and continuing in nature, leading to impaired working ability, lost wages, and significant medical expenses. Beyond physical damages, the plaintiff is seeking recovery for the lost value of her vacation and cruise costs, claiming NCL breached its non-delegable duty to provide a reasonably safe environment for its passengers.

Contact a Cruise Ship Lounge Injury Lawyer Today if You Were Hurt by a Trip and Fall on a Vessel

Cruise passengers who suffer injuries due to poorly marked steps, inadequate lighting, or camouflaged flooring in ship lounges may be entitled to financial compensation under general maritime law. Cruise companies are legally required to maintain their public areas in a safe condition and to provide adequate warnings of hazards that are not readily apparent. If you or a loved one sustained an injury while traveling on a cruise ship due to a dangerous change in elevation or an unmarked hazard, contact our team of experienced maritime injury attorneys to discuss your case. We can help you navigate the complexities of filing a claim against a major cruise line.

Contact us now to speak with a cruise ship slip and fall attorney.


Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.


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