MSC Cruises Sued After Passenger Slips on Buffet Floor Aboard MSC Magnifica

Holzberg Legal

Suzanne Tatkow, a resident of Florida, has filed a maritime personal injury lawsuit against MSC Cruises S.A. in the Southern District of Florida. The case, filed under Case No. 1:25-cv-25407, stems from a September 20, 2024 incident aboard the MSC Magnifica, in which Tatkow claims she slipped on a wet and dangerous surface near the ship’s Deck 13 buffet area, sustaining serious and permanent injuries.

Cruise Passenger Slips Near Buffet on MSC Magnifica Due to Hidden Transitory Substance on Deck 13

According to the complaint, Tatkow was walking near the buffet area on Deck 13 when she slipped on what she describes as a transitory substance—believed to be water or another clear liquid—that blended with the flooring and was not easily visible. She alleges that the surface was unreasonably slippery and that the location lacked warning signs or other safety measures to alert passengers of the hazard. The incident allegedly occurred in a high-traffic area with several nearby crew members present, none of whom offered assistance or placed any barrier or signage to address the risk.

Tatkow claims the fall resulted in a concussion, memory issues, dizziness, and injuries to her left knee and shoulder, all of which have required ongoing medical treatment.

MSC Cruises Accused of Failing to Maintain and Monitor Buffet Walkway for Known Wet Floor Hazards

The lawsuit alleges that MSC had both actual and constructive knowledge of the hazardous condition due to the location’s close proximity to food service areas and prior similar incidents. Tatkow’s legal team identifies multiple earlier lawsuits against MSC Cruises involving falls on wet flooring, including Guerra v. MSC, Lombardo v. MSC, Iacoli v. MSC, Shipman v. MSC, Garcia v. MSC, Long v. MSC, and Jones v. MSC. These previous complaints are cited as evidence that MSC was aware of recurring issues involving slippery surfaces aboard its ships and failed to take adequate steps to prevent further passenger injuries.

In this case, Tatkow asserts that MSC failed to monitor the area, left a dangerous condition unaddressed, and took no action despite crew members being in the vicinity at the time of the fall.

Complaint Alleges Dangerous Floor Design and Violation of Industry Slip Resistance Standards

Beyond negligent maintenance, the lawsuit also alleges that MSC actively participated in the design, approval, and installation of the flooring materials used in the buffet area. According to the complaint, the surface was not appropriate for use in wet environments and failed to meet applicable industry standards, including ANSI A137.1 and B101.3, which govern coefficient of friction for pedestrian surfaces.

Tatkow contends that the floor lacked appropriate slip-resistant properties, especially when wet, and that MSC failed to install handrails or other safeguards in the area. The lawsuit further alleges the lighting was inadequate, contributing to the lack of visibility of the clear liquid on the floor.

MSC Sued for Negligent Design, Maintenance, and Failure to Warn After Buffet Area Slip and Fall

Tatkow brings multiple negligence counts against MSC Cruises, including negligent design and construction, negligent maintenance, and negligent failure to warn. She also alleges vicarious liability, asserting that MSC personnel witnessed or should have observed the hazard but failed to act. The complaint states that no verbal warnings or signage were provided, and no effort was made to block or clean the affected area prior to her fall.

She claims the condition was not open or obvious to passengers and that MSC failed in its duty to provide a safe environment under maritime law.

Florida Plaintiff Seeks Damages for Concussion, Knee and Shoulder Injuries, and Loss of Enjoyment of Life

As a result of the incident, Tatkow alleges that she suffered a concussion with cognitive effects, a knee injury requiring medical treatment, and a shoulder injury with ongoing complications. She claims her injuries are permanent or continuing in nature and have affected her ability to enjoy daily activities and independence.

Tatkow seeks damages for past and future medical expenses, lost wages and earning capacity, pain and suffering, emotional distress, and the lost value of her cruise and related travel. The complaint requests a jury trial.

Contact a Cruise Ship Slip and Fall Attorney If You Were Hurt Near a Buffet, Pool, or Wet Deck Area

Slip and fall injuries aboard cruise ships—particularly in buffet areas, around pools, or on wet decks—can result in serious, lasting harm. Cruise lines like MSC are obligated under maritime law to maintain safe walking surfaces, issue proper warnings, and adhere to industry safety standards. If you or a loved one slipped on a cruise ship due to a wet floor or dangerous condition, legal remedies may be available.

Contact us now to speak with an experienced cruise ship injury attorney.


Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information above is based on public court filings and is for informational purposes only. We make no representations about the accuracy of the allegations, nor do we offer legal conclusions about the case’s merit.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.