New Jersey Passenger Sues Royal Caribbean After Slip and Fall on Wet Deck 15 Tile Aboard Symphony of the Seas

Holzberg Legal

Marly Y. Colondres, a forty-seven-year-old phlebotomist and resident of New Jersey, has filed a maritime personal injury lawsuit against Royal Caribbean Cruises, Ltd. in the United States District Court for the Southern District of Florida, Broward Division. The federal complaint, filed under Case No. 26-cv-62095, alleges that Colondres suffered severe, life-altering injuries after slipping and falling on a wet, slick tile floor with an unmarked level change on Deck 15 of the Symphony of the Seas on July 16, 2025.

Cruise Passenger Injured on Symphony of the Seas Near Solarium Restroom Due to Unmarked Wet Tile Hazards

According to court filings, the incident occurred at approximately 2:00 a.m. as Colondres was walking toward a restroom located on Deck 15 forward in the Solarium area of the cruise ship. While walking across the smooth tile flooring, she slipped and fell heavily onto the left side of her body, striking her head and temporarily losing consciousness. The lawsuit asserts that the subject tile area was unreasonably slippery when wet and contained an unmarked change in floor level, creating a hidden hazard that was not open or obvious to passengers.

The complaint emphasizes that the walkway where the fall took place was situated adjacent to and directly beneath the ship’s uncovered, multistory waterslide attractions. This location exposed the pedestrian walkway to constant environmental moisture, splashing water, and continuous foot traffic from passengers exiting water rides and nearby elevators. Despite the predictable accumulation of water in this high-traffic thoroughfare, Royal Caribbean allegedly failed to place caution signs, safety cones, warning ropes, or slip-resistant floor mats to protect walking guests. Crew members arrived shortly after the fall to place a neck brace on Colondres before transferring her to the ship infirmary, where medical personnel diagnosed her with a concussion alongside injuries to her neck, back, and left shoulder.

Royal Caribbean Accused of Ignoring Recurring Slip and Fall Hazards and Prior Deck 15 Incidents

The lawsuit alleges that Royal Caribbean had both actual and constructive notice of the hazardous condition, arguing that water accumulation in that specific Solarium tile area was a recurring problem rather than an isolated event. To support the claim of prior notice, the legal team for Colondres highlights multiple prior slip and fall lawsuits filed against Royal Caribbean in the Southern District of Florida involving substantially similar incidents on Deck 15 of the same vessel.

Specifically, the filing points to Dillow v. Royal Caribbean Cruises, Ltd., where a passenger slipped on an unreasonably wet surface with an unmarked level change near the Deck 15 restrooms in April 2025, just three months prior to Colondres falling. The complaint also references Beckles v. Royal Caribbean Cruises, Ltd. from May 2024 and Anderson v. Royal Caribbean Cruises, Ltd. from February 2023, both involving passengers who fell on wet Deck 15 flooring aboard the Symphony of the Seas. Plaintiff argues these earlier lawsuits put the cruise line on heightened notice of the recurring risks, yet Royal Caribbean failed to implement routine inspection protocols, improve drainage systems, or apply anti-slip treatments.

Lawsuit Alleges Negligent Design, Unsafe Material Selection, and Lack of Water Drainage Systems on Cruise Deck

In addition to failing to warn passengers or clean up standing water, the complaint asserts that Royal Caribbean negligently designed and configured the Deck 15 walkway. Plaintiff alleges that the cruise line selected smooth composite tile flooring materials for a high-traffic area adjacent to water attractions and restrooms where surface contamination was highly foreseeable.

The lawsuit further contends that the vessel layout lacked adequate drainage controls, protective side barriers, or water diversion features necessary to prevent water from pooling on walking surfaces. By failing to integrate proper slip safety measures, grading adjustments, or non-slip matting systems into the structural layout of Deck 15, the cruise line created an ongoing hazard for passengers traversing the Solarium area.

Plaintiff Seeks Damages for Spinal Surgery, Medical Bills, Lost Earnings, and Permanent Physical Impairment

Colondres asserts three formal counts of negligence against Royal Caribbean: general negligence regarding a dangerous condition, negligent failure to warn, and negligent design and configuration. The complaint states that Royal Caribbean breached its duty under general maritime law to exercise reasonable care under the circumstances to ensure passenger safety.

As a direct result of the fall, Colondres required extensive medical treatment upon returning home to New Jersey, ultimately undergoing a cervical fusion spinal surgery to treat her orthopedic injuries. The lawsuit notes that she continues to suffer from permanent physical impairment, chronic pain, emotional distress, lost wages, and a diminished capacity to enjoy life. Colondres is seeking compensatory damages in excess of 75,000 dollars, along with interest and court costs.

Contact a Cruise Ship Slip and Fall Injury Lawyer Today if You Were Injured on a Vessel

Cruise ship passengers who suffer injuries due to wet decks, unmarked floor changes, missing warning signs, or defective walkway designs may be entitled to financial recovery under federal maritime law. Vessel operators like Royal Caribbean owe a legal duty to maintain passenger areas in a reasonably safe condition and to warn guests of hidden dangers. If you or a loved one sustained injuries in a cruise ship boarding, deck, or gangway accident, reaching out to skilled maritime attorneys can help protect your legal rights and secure the compensation you deserve.

Contact us now to speak with a cruise ship slip and fall attorney.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.