New Jersey Resident Sues Carnival Cruise Line After Bicycle Excursion Accident Causes Severe Shoulder Injury

Holzberg Legal

Loraine Matheis, a resident of New Jersey, has filed a maritime personal injury lawsuit against Carnival Corporation in the United States District Court for the Southern District of Florida. The lawsuit, filed under Case Number 1:26-cv-24366-KMM, alleges that Matheis suffered serious and permanent injuries during a cruise ship shore excursion after the brakes failed on a bicycle provided to her during a scheduled tour.

Cruise Passenger Injured on Shore Excursion Due to Defective Bicycle Brakes and Lack of Proper Inspection

According to the complaint, the incident occurred on April 24, 2025, while Matheis was participating in a booked bicycle tour excursion. While riding, the brakes on her bicycle completely failed to function properly, causing her to lose control and collide violently with a container. The force of the impact caused her to slam directly into the structure, resulting in significant injuries to her left shoulder before the bicycle fell over onto her right side. Matheis asserts that she chose the specific excursion because it was prominently promoted and sold directly through the cruise line website, leading her to trust that the activity would adhere to strict safety regulations.

Carnival Accused of Vicarious Liability for Negligence of Apparent Agent Operating the Shore Excursion

The lawsuit focuses heavily on the legal theory of vicarious liability, asserting that Carnival acted in a manner that led the passenger to reasonably believe the excursion operator was an agent or employee of the cruise line. The complaint highlights that Carnival allowed its company name and logo to be used in all advertising materials and handled all transaction arrangements without clearly disclosing that an independent outside entity ran the tour. Furthermore, the cruise line allegedly advised passengers against booking independent tours, claiming familiarity only with its own vetted partners and reassuring guests that these partners maintained the highest safety standards in the maritime industry. Because Matheis made all payments and received receipts exclusively through her shipboard account, she relied on the appearance of agency to her detriment.

Complaint Alleges Failure to Inspect Equipment and Provide Safe Excursion Options for Cruise Guests

In addition to the apparent agency claims, the lawsuit argues that the excursion operator knew or should have known about the dangerous and defective condition of the bicycle. The complaint states that regular inspections and reasonable care would have revealed the mechanical failure before the equipment was distributed to unsuspecting passengers. By failing to properly maintain the braking system, the operators allegedly breached their duty of care and issued a hazardous vehicle to the plaintiff, directly resulting in the severe collision.

Plaintiff Seeks Compensation for Permanent Shoulder Injuries Medical Expenses and Lost Earnings Following Accident

Matheis seeks damages from Carnival for the substantial losses she endured as a result of the collision. She alleges that the cruise line breached its legal duty to provide a safe experience and failed to properly vet the operations of the tour. The complaint states that the injuries to her body and extremities are permanent and continuing, causing ongoing pain, emotional distress, and a loss of regular enjoyment of life. Additionally, she is seeking compensation for accumulated medical expenses, ongoing nursing and attendant care, and past and future loss of earnings resulting from her physical impairment.

Contact a Cruise Ship Shore Excursion Injury Lawyer Today if You Were Hurt During a Vetted Tour

Cruise passengers who suffer injuries during shore excursions due to defective equipment or poor maintenance may be eligible to pursue financial compensation under maritime law. Cruise companies have a responsibility to ensure that the activities they market and sell to their guests are reasonably safe and properly managed. If you or a loved one experienced a similar accident while participating in a ship-sponsored activity, contact our team of experienced maritime injury lawyers today to discuss your case and understand your options.

Contact us now to speak with a maritime attorney.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.