New York Woman Sues MSC Cruises After Trip and Fall on Loose Drainage Grate Aboard MSC Meraviglia

Holzberg Legal

Zoya Pozdner, a resident of New York, has filed a maritime personal injury lawsuit against MSC Cruises S.A. and MSC Cruises (USA) LLC in the United States District Court for the Southern District of Florida. The lawsuit, filed under Case No. 0:26-cv-60612-EA, alleges that Pozdner suffered significant physical injuries, including a fractured ankle, after encountering a hazardous metal drainage grate while walking on the pool deck of the MSC Meraviglia on August 9, 2025.

Cruise Passenger Injured Near MSC Meraviglia Bamboo Bar Due to Unsecured Metal Drainage Grate Hazard

According to the complaint, the incident occurred while the MSC Meraviglia was at sea following its departure from New York. Pozdner was lawfully traversing Deck 15 in the vicinity of the Bamboo Bar, a high-traffic area located near the swimming pool, elevators, and the Marketplace Buffet. While walking through this passenger walkway, she unknowingly came into contact with an unsecured and lifted metal drainage grate. The lawsuit asserts that this lifted fixture created a dangerous trip and slip hazard on the hard flooring of the deck. Pozdner alleges that she fell violently to the deck surface because the walking area was not maintained in a level or safe condition for passengers.

MSC Cruises Accused of Negligent Maintenance and Failure to Secure Dangerous Deck Fixtures

The legal action alleges that MSC Cruises breached its duty of care by failing to maintain the vessel in a reasonably safe condition. The plaintiff contends that the cruise line, through its agents and employees, allowed a raised fixture to exist in a busy, congested area where passengers are frequently expected to walk. The complaint highlights that the metal drainage grate is a fixture typically accessed or raised only by crew members or maintenance staff, leading to the inference that the hazard was created or left in an unsafe state by ship personnel. Pozdner argues that the cruise line failed to perform adequate inspections and neglected to properly fasten the grate, despite having routine maintenance protocols and logs that should have identified the defect.

Lawsuit Claims MSC Failed to Warn Passengers of Known Trip Hazards in High Traffic Pool Areas

In addition to maintenance failures, the lawsuit brings a count of negligent failure to warn against the defendants. Pozdner alleges that MSC Cruises had actual or constructive knowledge of the hazardous condition because the grate was part of the ship’s permanent structure and located in a prominent walkway. Despite this knowledge, the cruise line allegedly failed to provide any signage, barricades, cones, or verbal warnings to alert passengers to the danger. The complaint states that passengers are entitled to rely on the cruise line to maintain designated walkways without the need for heightened vigilance, and that Pozdner had no reason to anticipate or search for an improperly secured grate in a common passenger area.

Plaintiff Seeks Compensation for Fractured Ankle and Permanent Injuries Resulting from MSC Negligence

The complaint seeks compensatory damages for a variety of losses resulting from the fall. Pozdner alleges that the fractured ankle and other bodily injuries sustained in the incident are permanent or continuing in nature. The lawsuit demands judgment for past and future medical expenses, physical pain and suffering, mental anguish, lost income, and diminished earning capacity. Pozdner asserts that the negligence of MSC Cruises was the direct and proximate cause of her injuries and subsequent financial and emotional distress. The plaintiff has demanded a trial by jury for all issues triable as of right.

Contact a Cruise Ship Trip and Fall Lawyer Today if You Were Injured by Hazardous Deck Conditions

Cruise passengers who suffer injuries due to unsecured fixtures, uneven flooring, or lack of warning signs on a vessel may be entitled to seek compensation under federal maritime law. Ship operators have a clear legal obligation to maintain all passenger areas in a safe condition and to warn of any foreseeable risks that are not open and obvious. If you or a loved one experienced a serious injury while on a cruise ship due to a maintenance failure or hazardous walkway, contact our team of experienced maritime injury attorneys to discuss your case. We are dedicated to helping victims understand their rights and pursue the recovery they deserve.

Contact us now to speak with a cruise ship slip and fall attorney.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.


Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.