New York Woman Sues Royal Caribbean After Slip and Fall on Wet Ice Rink Flooring During Crazy Quest Game on Icon of the Seas

Holzberg Legal

Lorraine Cordero, a resident of Selden, New York, has filed a maritime personal injury lawsuit against Royal Caribbean Cruises Ltd. in the United States District Court for the Southern District of Florida. The lawsuit, filed under Case No. 1:26-cv-20785, alleges that Cordero suffered severe and permanent injuries after slipping on a hazardous temporary floor surface during an interactive game show aboard the Icon of the Seas on February 26, 2025.

Cruise Passenger Injured on Icon of the Seas During Crazy Quest Scavenger Hunt Due to Slippery Temporary Flooring

According to the complaint, the incident occurred late in the evening during the Crazy Quest game, a high-energy adult scavenger hunt hosted in the ship’s ice rink venue known as Studio B. To host the event, Royal Caribbean reportedly covers the ice with temporary floor panels. Cordero alleges that the heat from the audience, stage lighting, and the participants themselves caused the ice beneath the panels to melt and develop condensation. This moisture migrated through the unsealed seams and joints of the panels, creating hidden wet areas on the walking surface. While participating in the fast-paced game as directed by the cruise staff, Cordero allegedly slipped once and then a second time, encountering a large puddle that caused her to twist her leg and fall forcefully onto her left side.

Royal Caribbean Accused of Failing to Maintain Safe Conditions and Ignoring Prior Slip and Fall Incidents in Ice Rinks

The lawsuit alleges that Royal Caribbean had actual and constructive notice of the dangerous condition but failed to take corrective action. The complaint notes that at least one other female passenger slipped in the same area shortly before Cordero fell. This passenger reportedly alerted a crew member to the wet floor, and while a crew member attempted to wipe the area with a towel, the remediation was allegedly ineffective. Furthermore, the plaintiff’s legal team identifies a history of similar incidents across the Royal Caribbean fleet involving wet temporary flooring in ice rinks. Cited cases include Bagga v. RCCL on the Icon of the Seas, Oxendine v. RCCL on the Wonder of the Seas, and several others involving laser tag or dance events where moisture on subfloors led to passenger injuries.

Complaint Alleges Negligent Training and Failure to Warn Passengers of Foreseeable Hazards on Temporary Rink Floors

Cordero asserts that Royal Caribbean failed to provide adequate warnings such as signs, barriers, or verbal cues despite knowing the flooring was not designed for high-traffic running when placed over ice. The complaint suggests that the cruise line’s internal safety protocols and training manuals require crew members to mark and warn of slippery surfaces, yet these procedures were not followed during the subject event. The lawsuit also brings a count for negligent training, arguing that the cruise line failed to teach its crew how to properly inspect for recurring condensation, how to manage the rink’s temperature to prevent melting, or when to stop a game to ensure passenger safety.

Plaintiff Seeks Damages for Permanent Knee and Spinal Injuries Resulting from Royal Caribbean’s Negligence

As a result of the fall, Cordero claims to have sustained significant physical damage, including an acute lateral meniscus tear and a rupture of the posterior cruciate ligament in her left knee. The complaint also lists injuries such as neuritis, complex regional pain syndrome, and multiple disc herniations in her cervical and lumbar spine. The lawsuit seeks compensation for economic damages including past and future medical expenses and lost earning capacity. Additionally, Cordero seeks non-economic damages for physical impairment, mental anguish, and the loss of capacity for the enjoyment of life. The plaintiff argues that Royal Caribbean breached its duty as a common carrier to exercise reasonable care and maintain the vessel in a safe condition for its invitees.

Contact a Cruise Ship Activity Injury Lawyer Today if You Were Hurt During a Shipboard Event in Unsafe Conditions

Cruise passengers who are injured during interactive games, scavenger hunts, or other shipboard activities due to poorly maintained facilities or lack of supervision may be eligible for compensation under maritime law. Cruise lines are responsible for ensuring that temporary venues and high-energy events are managed safely to prevent foreseeable slip and fall accidents. If you or a loved one suffered an injury while participating in a cruise activity on the Icon of the Seas or any other vessel, contact our team of experienced maritime injury lawyers today. We are dedicated to helping victims navigate the complexities of maritime litigation and holding cruise lines accountable for safety failures.

Contact us now to speak with a cruise ship slip and fall attorney.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

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