Texas Woman Sues Carnival Cruise Line After Trip and Fall Due to Dangerous Change in Elevation on Carnival Jubilee

Holzberg Legal

Mary Sullivan, a resident of Texas, has initiated a maritime personal injury lawsuit against Carnival Corporation in the United States District Court for the Southern District of Florida. The complaint, filed under Case No. 1:26-cv-22594-CMA, alleges that Sullivan sustained severe and permanent bodily injuries while sailing as a passenger aboard the Carnival Jubilee. The incident occurred in July 2025 when Sullivan encountered an obscured change in floor elevation while navigating a high-traffic area of the vessel.

Cruise Passenger Injured on Carnival Jubilee After Falling Over Camouflaged Step in Dimly Lit Theater Area

The lawsuit describes an incident that took place on or about July 11, 2025, while the Carnival Jubilee was operating in navigable waters. According to the complaint, Sullivan was walking through Deck 6 of the ship during a time when a nearby theater was hosting a live performance. To accommodate the show, Carnival staff had allegedly dimmed the lights in the surrounding area, leaving the walkway poorly illuminated. Sullivan asserts that as she walked through the subject area, she fell due to an unreasonable change in elevation that was at least three inches high. The plaintiff contends that the step was difficult to detect because it lacked contrasting colors and effectively blended into the surrounding flooring, creating a camouflaged trap for unsuspecting passengers.

Carnival Accused of Having Prior Knowledge of Hazardous Elevation Changes and Inadequate Lighting on Sister Ships

Sullivan alleges that Carnival Corporation had actual or constructive knowledge of the dangerous conditions that led to her fall. The legal filing points to the fact that Carnival had previously installed lights below certain steps on the ship to warn passengers of elevation changes, which the plaintiff argues serves as an admission that these areas are inherently hazardous. Furthermore, the complaint highlights a similar prior incident involving the Carnival Celebration, a sister ship to the Jubilee. In that 2022 case, a passenger allegedly suffered a fall under nearly identical circumstances involving camouflaged steps and poor lighting. Sullivan’s legal team argues that this history of incidents across the Carnival fleet should have prompted the cruise line to implement better safety measures, such as more aggressive lighting or distinct floor markings, to prevent future injuries.

Complaint Identifies Multiple Safety Failures Including Lack of Handrails and Improper Use of Horizontal Barrier Bars

The lawsuit further details specific design and maintenance failures that allegedly contributed to the accident. Sullivan claims the area featured horizontal bars that appeared similar to handrails but actually served to confine certain areas, making it even more difficult for the average passenger to gauge the floor’s depth and elevation changes. The complaint argues that the cruise line failed to provide a reasonably safe walking surface and neglected to use contrasting colors or demarcations that would make the steps apparent to those using their ordinary senses. Additionally, the plaintiff asserts that Carnival failed to install proper ramps or maintain sufficient lighting levels to ensure that passengers could safely navigate Deck 6 while theater shows were in progress.

Plaintiff Seeks Compensation for Fractured Hip and Internal Organ Damage Resulting from Carnival Negligence

As a direct result of the fall, Sullivan claims to have suffered significant physical trauma, including a fractured hip and internal organ damage. The lawsuit includes counts for general negligence, negligent failure to warn, and negligent failure to maintain the vessel. Sullivan is seeking damages for physical pain, mental anguish, loss of enjoyment of life, and permanent disability. The complaint also seeks recovery for significant medical expenses incurred for her care and treatment, lost wages, and the total loss of the value of her cruise vacation. The plaintiff maintains that her injuries are continuing in nature and will require ongoing medical attention and financial support into the future.

Contact a Cruise Ship Trip and Fall Injury Lawyer if You Were Hurt Due to Poor Lighting or Hidden Steps

Passengers who suffer injuries due to hidden walkway hazards, poor lighting, or camouflaged elevation changes on a cruise ship may be eligible to seek compensation under federal maritime law. Cruise operators are legally required to maintain their vessels in a reasonably safe condition and must provide adequate warnings regarding non-obvious dangers. If you or a loved one experienced a serious fall while on a vacation at sea, contacting an experienced cruise ship injury attorney can help you navigate the complexities of maritime litigation and protect your legal rights.

Contact us now to speak with a maritime attorney.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.


Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.