Virginia Woman Sues Carnival Cruise Line After Trip and Fall Accident on Elevated Bathroom Threshold Aboard Carnival Conquest

Holzberg Legal

Jacqueline Rodriguez, a resident of Virginia, has filed a maritime personal injury lawsuit against Carnival Corporation in the United States District Court for the Southern District of Florida. The lawsuit, filed under Case No. 1:26-cv-23603-JB, alleges that Rodriguez sustained severe and permanent bodily injuries after tripping over an unsafe transition leading into her cabin bathroom while sailing aboard the Carnival Conquest.

Cruise Passenger Injured Entering Cabin Bathroom Due to Dangerous and Invisible Elevated Threshold Hazard

According to the complaint, the incident occurred on May 26, 2025, during the first evening of a four-night Bahamas voyage departing from Miami. Between approximately 7:30 p.m. and 9:00 p.m., Rodriguez attempted to enter the bathroom of her assigned stateroom, Cabin 6373 on Deck 6. As she stepped forward, her foot caught on an unmarked, unguarded, and inadequately visible elevated threshold separating the main cabin flooring from the bathroom floor. The sudden elevation change caused her to trip and plunge forward into the bathroom, where she struck her forehead with significant force against the porcelain toilet and impacted the right side of her body against metal grab bars located near the sink. Rodriguez alleges that the narrow geometry of the doorway funneled her walking path directly into the tripping hazard, which was exceptionally difficult to see given the limited artificial lighting conditions inside the windowless cabin bathroom area.

Carnival Accused of Failing to Maintain Safe Walking Surfaces and Overlooking Prior Fleet-Wide Passenger Injuries

The lawsuit alleges that Carnival Corporation had actual and constructive knowledge of the dangerous condition but failed to remedy the hazard. The plaintiff notes that the elevated threshold design has existed since the Carnival Conquest entered service in 2002, providing the cruise line with decades of opportunity to identify and address the risk. To establish notice, the complaint points to a prior federal lawsuit, Hall v. Carnival Corp., which involved a similar passenger trip and fall accident on an elevated cabin-bathroom threshold aboard the Carnival Valor, a sister vessel belonging to the exact same Conquest class. The plaintiff asserts that the pleadings and internal safety discovery from that earlier litigation placed Carnival on direct notice of the foreseeable tripping hazards inherent in this specific cabin design across its fleet. Furthermore, the complaint highlights that Carnival maintains internal Health, Environmental, Safety and Security databases, incident-tracking programs, and daily safety logs that record prior passenger trips and injuries on substantially similar thresholds throughout its ships.

Complaint Alleges Unsafe Threshold Design and Non-Compliance with ASTM Standards for Safe Walking Surfaces

In addition to failing to fix the physical hazard, Rodriguez alleges that the cruise line negligently designed and approved the stateroom accommodations. The legal claim states that Carnival participated directly in generating and approving the construction specifications for the vessel and retained full authority to modify unsafe design plans. The complaint argues that the subject threshold did not comply with established industry protocols and recommended practices for safe walkways, specifically referencing Sections 4.1.1 and 4.2.24 of the ASTM F1637 Standard Practice for Safe Walking Surfaces. These guidelines dictate that walking surfaces should utilize flush transitions wherever practicable and mandate conspicuous markings or color contrasts where changes in elevation cannot be avoided. The plaintiff asserts that Carnival completely ignored these recommendations by failing to install high-contrast nosing, photoluminescent edge markers, beveled transitions, or caution decals to make the hazard obvious to an unsuspecting traveler.

Plaintiff Suffers Severe Internal Bleeding Complications and Seeks Damages for Continuing Medical Care

The impact of the fall resulted in severe medical complications for Rodriguez, who has a mechanical mitral heart valve and maintains a long-standing therapeutic regimen of the anticoagulant medication warfarin. The complaint explains that common carriers owe passengers a duty of reasonable care and should anticipate that their passenger demographic includes individuals on chronic blood thinners for whom moderate trauma carries an elevated risk of severe internal bleeding. Following the fall, Rodriguez developed spreading hematomas across her forehead, arm, back, thigh, and chest, alongside radiating neck pain and extremity numbness. Upon returning to Virginia, she required emergent transport to Riverside Regional Medical Center, where she was hospitalized as an inpatient for intravenous Vitamin K reversal to stabilize her supratherapeutic blood levels and prevent life-threatening intracranial hemorrhage. She continues to require ongoing specialty neurology and vascular care for post-traumatic cervical radiculopathy, chronic headaches, and spinal disc pathology.

Contact a Cruise Ship Cabin Accident Lawyer Today if You Were Injured by a Unsafe Condition or Tripping Hazard

Cruise lines have a non-delegable maritime obligation to maintain their vessels in a reasonably safe condition and warn passengers of hidden hazards that are not open and obvious. When a cruise company fails to implement proper safety inspections or ignores industry standard guidelines for safe walking surfaces, passengers can suffer debilitating injuries that permanently alter their lives. If you or a loved one experienced a severe injury due to an unmarked threshold, poor lighting, or an improperly designed cabin walkway while on a vacation at sea, you may be entitled to significant financial compensation for medical bills, lost wages, and pain and suffering. Speaking with a skilled maritime legal professional can help ensure your rights are protected and that the responsible corporate parties are held accountable.

Contact us now to speak with a cruise ship slip and fall attorney.

Disclaimer: Our firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. We make no representations about the truth of these allegations, are not commenting on the merits of the case, and are not predicting any outcome.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.
Avvo Rating 9.2 Glenn Jay Holzberg / Top Attorney - Badge
American Association for Justice - Badge
Florida Justice Association - Badge
The Florida Bar - Badge

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 WhatsApp Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message

By submitting this form, you consent to receive text message communications from Holzberg Legal regarding your inquiry. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP or request additional information by replying HELP. For details on how we handle your data, please review our Privacy Policy.